What Our Clients Have To Say
Our goal at The Riley Smith Group is to provide exemplary customer service. Thank you to our many clients over the years who have given us their endorsement.
Steve and Jan Hartz | 1801 Micanopy Avenue | Coconut Grove: “The Riley Smith Group has a well-deserved reputation as the most successful real estate group in Coconut Grove and one of the most successful in all of South Florida. They understand the market in a way that will impress even the most sophisticated analytic sellers and buyers. But, beyond that, the team is extremely responsive and respectful to all parties in a transaction. They empathize with others without failing to give their honest opinion. The Riley Smith Group was the transaction group in the sale of our home in Coconut Grove. One fear that we had was that with so many listings, they might be inattentive to our deal or that we would be handed off to some inexperienced team member. This concern was completely unfounded. They were always available and fully aware of everything that was going on with our sale. Additionally, they pushed for the most successful outcome for everyone concerned without putting their own interests ahead of those of the parties. The team should be commended for their high ethical standards. I recommend The Riley Smith Group without reservation and with great admiration not only for what they accomplished for us but also for all that they have done, and are doing, in the community.”
William O’Donnell | 3555 Crystal Court | Coconut Grove: “The Riley Smith Group is an exceptionally professional, well organized, responsive, and effective real estate group. Our experience selling our home in Coconut Grove with them was a pleasure. We were continually kept informed of progress in brief, concise updates. Without question, they will be our go-to real estate team for future real estate transactions. We unconditionally recommend The Riley Smith Group to anyone looking to sell or purchase a home in Miami.”
Mark Cohen | 4129 Park Avenue | Coconut Grove: “The Riley Smith Group was referred to us by good friends of ours. We first met with them more than a year before we listed as we weighed options to relocate from Miami. Their advice at that time helped shape what we would be looking for in our relocation search. Our agent checked in with us a couple of times during the next year or so, just keeping tabs without being intrusive. When we called to tell them we were going to be moving — quickly — and wanted to list our home, they were ready to go from day one. They were honest about what it would take to sell our home. They defined what type of buyer would be our primary target (and that’s what our buyer turned out to be). Our home sold in just a couple of weeks; we had our signed contract even before the first open house for the general public was held. The service we received was exemplary. We got a call with a report after every showing of the house. Our buyer was fairly demanding on a number of points, but they clearly bore the brunt of that, allowing us to focus on our own pending move and relocation. All in all, it was a wonderfully positive experience. Much appreciation for all that The Riley Smith Group and EWM did to help us. I know and understand the hassles of interviewing competing Realtors. My wife and I have certainly experienced the over-promise and under-deliver method of securing listings. The Riley Smith Group clearly promises conservatively and then does everything within reason to over deliver on that promise. We wouldn’t want it any other way.”
Curt and Vicki McIntyre | Grovenor House, Unit 1601 | Coconut Grove: “Dear Riley Smith, We wanted to tell you what a pleasure it was to have your group handle the sale of our condo at the Grovenor House. With this very competitive market, we were selective in who we chose and knew instantly upon meeting you that we felt comfortable with your approach. We have bought and sold close to 10 homes in the last 35 years and this was, by far, the best experience we have ever had. Your quickness to respond to questions and requests, updates during showings, and your honest and relaxed professional approach towards listing and marketing are just the highlights that made the whole process a pleasant experience. And a bonus, of course, was the very quick sale and efficient closing! We have already recommended you and your team to someone who is considering selling and buying in the Grove and would not hesitate to do so again. Please use this note as a letter of recommendation and we would be happy to speak to anyone considering listing with you. Continued success to you and your great team!”
Susan and Chuck Vodica | 5980 SW 81st Street | South Miami: “The Riley Smith Group was superb to work with from beginning to end. They were generous with their time, honest and smart, truly seasoned professionals. The whole team was incredibly helpful in getting our property ready to sell and in flawlessly managing the process of showing it to potential buyers. And they found us a rental property in a good location that allows pets where we can live until our new house is built. Our whole experience has left us with the highest respect for The Riley Smith Group.”
Mari Trelles | 2760 Kirk Street | Coconut Grove: “The Riley Smith Group was significant to the sale of our home. Their expertise and familiarity with the market, as well as their analysis of the current market was spot on. The team was very professional, organized and extremely kind. Our experience with them was an absolute pleasure. We highly recommend The Riley Smith Group.”
John Jones | 3640 Battersea Road | Coconut Grove: “The Riley Smith Group made the process of selling my house a great experience, they sold it on the first weekend it came on the market. They were absolute pros, and the team handled all the details of the transaction perfectly. Their knowledge of the South Florida real estate market was terrific. I would recommend them to any sellers or buyers in the Grove or Gables area.”
Eduardo Escorcia | 137 Morningside Drive | Miami: “The Riley Smith Group was very straightforward with me and helped me understand the process of selling a home. This was my first experience selling a home and they gave me the information I needed in terms that I could understand. They also walked me through the process and got us a qualified buyer within about 10 days of listing the property.”
Lisa Shaw | 4160 Crawford Avenue | Coconut Grove: “We had a great experience selling our home with The Riley Smith Group. Their extensive knowledge of the Coconut Grove market proved valuable in identifying the right sale price then getting us to an offer very quickly. Groves’s home styles and features vary greatly and The Riley Smith Group targeted the right buyers. The team also provided good advice on preparing the house for sale and once the process was underway they were able to work seamlessly with our family schedule to make showings happen. The inspection and closing processes went smoothly and were well managed through to settlement. He’s your guy for selling or buying.”
Abby Corbett | 4035 Battersea Road | Coconut Grove: “The Riley Smith Group is the best. After reading their blog for a few months, we gave them a call and told them what we were looking for, and a few weeks later they called us with a house that perfectly met that description. It’s nice to work with professionals who listen to what we ask for. Also, they worked hard on our complicated short sale purchase, and they were 100% professional and always pleasant to work with.”