Join The Riley Smith Group!

We are currently seeking talented and highly motivated candidates to join our fast-paced, top producing team.

The following 3 positions are available:


Inside Sales Associate (ISA) Click Here To Apply

Job Description:

Inside Sales Associates respond to incoming leads from internet sources and sign calls while nurturing leads over time to ultimately foster them into qualified appointments. An ISA should be a more customer service orientated individual that loves people and building relationships.

ISA General Job Description

  • Prospect for new clients on a daily basis from various lead sources.
  • Respond to inbound leads from all internet lead sources, sign calls, etc..
  • Schedule appointments for Listing and Buyer Specialist on the Riley Smith Group.
  • Input / manage client and lead database.
  • Conduct lead follow up & nurture leads until appointments are set.

 Job Specific Skills & Traits

  • Communicate effectively with peers, superiors, customers, and vendors in written and verbal form.
  • Practices, memorizes, and internalizes scripts.
  • Ability to block out distractions and listen intently to the customer through their ability to build rapport.
  • Excellent organizational and time management skills.
  • Organized, systematic, and detail-oriented.
  • Results oriented and high achiever.
  • Basic understanding of computers and navigating the Internet.
  • Excellent organizational and time management skills.
  • Career development and training focused.
  • Confident telephone voice.

 Key Activities & Duties

  • Set Daily / Weekly goals.
  • Track all key business activities through BoomTown / Podio.
  • Measure conversion ratios and meet performance benchmarks.
  • Set up “Ideal Week” that blocks time for activities designed to reach goals.
  • Attend training and establish morning script rehearsal partners.
  • Willing to be held accountable for goals & results.
  • Call past clients and your sphere of influence to ask for referrals.
  • Manage database system.
  • Manage new leads each week & work existing leads to convert into Buying/Listing appointments.
  • Practice scripts daily.
  • Prospect for new clients on a daily basis.
  • Lead follow-up every morning.
  • Contact a minimum of 100+ prospects per week.

 Qualification / Requirements

  • Minimum education of a High-School diploma or G.E.D.
  • Experience in sales and tele-connecting.
  • Licensed realtor in the state of Florida.

Job Type: Full-time

Job Location:

  • Miami, FL 33146

Required education:

  • High School or equivalent

Required experience:

  • Sales: 1 year

Required language:

  • English and Spanish

Required license or certification:

  • Real Estate License

Executive Assistant Click Here To Apply

Job Description:

General Purpose

Provide personal administrative support and assistance to executive staff.

Main Job Tasks and Responsibilities

  • Prepare and edit correspondence, communications, presentations and other documents
  • Design and maintain databases
  • File and retrieve documents and referenced materials
  • Conduct research, collect and analyze data to prepare reports and documents
  • Manage and maintain executive’s schedules, appointments and travel arrangements
  • Arrange and coordinate meetings and events
  • Record, transcribe and distribute minutes of meetings
  • Monitor, screen, respond to and distribute incoming communications
  • Answer and manage incoming calls
  • Receive and interact with incoming visitors
  • Liaise with internal staff at all levels
  • Interact with external clients
  • Coordinate project-based work
  • Review operating practices and implement improvements where necessary

Education and Experience

  • Usually at least 3 years experience providing support at a high level
  • Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
  • Knowledge of standard office administrative practices and procedures
  • Bachelor’s degree an advantage

Key Competencies

  • Organizational and planning skills
  • Good communication skills
  • Information gathering and monitoring skills
  • Problem analysis and problem solving skills
  • Judgment and decision-making ability
  • Initiative
  • Confidentiality
  • Team player
  • Attention to detail and accuracy
  • Adaptability

Additional Responsibilities:

Back Office:

  • Compile information and create reports as requested
  • Answer telephone, screen and direct calls
  • Deal with queries from the public and customers
  • Build, implement and manage all systems for clients, database management and back office support
  • Create, stock and maintain all office supplies
  • Keep Dropbox organized
  • Schedule appointments
  • Manage calendar
  • Manage emails

Back up to Transaction Coordinator as needed.

Job Type: Full-time

Job Location:

  • Miami, FL 33146

Required education:

  • High school or equivalent

Required experience:

  • Administrative Assistant: 2 years

Required language:

  • English and Spanish

Buyer’s Agent Click Here To Apply

Job Description:

As a Buyer’s Agent, you will receive training and coaching, learn how to utilize strategic systems, be given access to the industry’s best database platforms, receive marketing materials (such as business cards, website, email, etc).

We are the #1 team in Coconut Grove with the #1 amount of transactions for EWM. If you are a recent licensed Sales Associate, eager to learn and looking to work with top agents then this is the position for you.

We are looking for a talented candidate ready to hit the ground running and handle multiple transactions, clients and agent schedules all while under pressure in our fast paced world.

Requirements:

  • Phone skills… you CANNOT be afraid of picking up the phone to prospect for and follow up with clients. You will be making many calls weekly.
  • Must be able to handle rejection. Must be ambitious and have integrity!
  • Must be dedicated to continuously growing your skill set – we will give you resources to learn so there are NO excuses! NEVER STOP LEARNING.
  • Must be structured or willing to GET structured. Your success depends on it!

Daily tasks:

  • Daily Calls to leads, sphere and prospecting
  • Meet clients
  • Network
  • Showings
  • Open houses
  • Inspections
  • Support the team

*Will only focus on buyers 100%.

Requirements:

  • Must be a licensed real estate agent in good standing with our local Realtor board, or an inactive agent who can immediately activate his/her license
  • Strong interpersonal skills and a customer service mindset (sales experience a plus)
  • Ability to multi-task, prioritize, and take initiative.
  • Must be a moderately tech-savvy agent who wants to use our technology to engage clients
  • Minimum of high school diploma or GED (Degrees will have an advantage)
For Questions Or Difficulty Submitting Application Please Contact Karl Fong Yee at Karl@RileySmithGroup.com